Business Intelligence Manager
Armada Careers
Dakar, Senegal
il y a 4j




Our client is an international faith-based relief and development organization with over 30 years' experience in providing sustainable development and humanitarian assistance to post conflict countries around the world.

They are currently operational in Afghanistan, Liberia, and Senegal, with Headquarters located in Minnetonka, MN. Their mission is to Demonstrate God's love by enabling people affected by conflict and disaster to restore their lives and rebuild their communities.


Under USDA / FAS Food For Progress (FFPr), Our client is implementing a six year program in Senegal, The Gambia, and Guinea- Bissau with a goal to develop and upgrade value chain linkages necessary to support an integrated regional trade network for the cashew value chain.

The “Linking Infrastructure, Finance, and Farms To Cashew†(LIFFT-Cashew) program is working to create durable trade infrastructure, increase access to financial services, organize and train smallholder farmers to increase production and bargaining power, and build the capacity of local processors to add value to kernels in the cashew production zone of West Africa.

As a result, the program will benefit smallholder farmers, a range of processors, and a variety of other businesses associated with the cashew value chain

LIFFT-Up is a Salesforce-based platform designed for the United States Department of Agriculture (USDA) and program partners to collect, analyze, and disseminate market micro-data.

The purpose of the system is to have a single data platform with detailed information about value chain actors which can paint a broad picture of market statistics to support trade of agricultural products.

It is supported by Einstein Analytics, a powerful tool which uses AI learning to analyze data and create reports. Einstein Analytics allows us to analyze collected market data within Salesforce and create tailored market reports.

Using TaroWorks, our client's field agents in the SeGaBi region collect and validate information offline, and this information is then synced to the LIFFT-Up platform at the end of each day, or when internet access is available

They are currently seeking a Business Intelligence Manager with significant experience in Salesforce to provide oversight of the LIFFT-Up platform.

The Business Intelligence Manager will be responsible for training staff in the use of the platform and provide limited technical assistance and troubleshooting for the LIFFT-Up platform.

This position will manage a local team in Senegal responsible for implementing the platform


Platform and data management - 40%

  • Manage, and maintain database systems
  • Ensure quality assurance on data collection, storage, and analysis
  • Big data analysis and reporting
  • Provide maintenance support to the data platform, troubleshoot as needed
  • Training and capacity building - 30%

  • Conduct training for staff and external stakeholders on the use of LIFFT-Up platform
  • Train and provide supervisory support to the local data management team in Senegal
  • Strategic Leadership - 30%

  • Design and implement new uses for LIFFT-Up that integrate with other project components
  • Be a champion for the use and uptake of the platform with staff and stakeholders
  • Explore and implement commercial applications for the platform, ensuring its sustainability beyond life of project

  • Bachelor's degree in computer science, or related field
  • Minimum and 2 years of Salesforce application development and 2 years of software development
  • Demonstrated experience managing a multi-lingual, diverse team
  • Proficient with Apex, VisualForce, Native, MySQL and JavaScript
  • Experience developing with Einstein Analytics (configuration / setup and report generation) & the Salesforce Community Portal
  • Self-motivated and creative
  • Proficiency in written and spoken English required

  • Salesforce Developer Certification
  • Graduate level degree in international development, business or public policy
  • 2+ years of experience in a humanitarian organization, including one year of international experience
  • Experience developing customer-facing user interfaces
  • Fluency in French and / or Portuguese preferred
  • Our client is interested on people whose professional ethics, values and determination to achieve impact are evident and aligned with organizational priorities.
  • A minimum of 12+ months commitment to live and work in Ziguinchor, Senegal is required
  • Is comfortable with frequent travel , particularly within the SeGaBi region
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