Key Account Manager
Telinno Consulting
Dakar, Sénégal
il y a 2j
source : Emploidakar

Telinno Consulting recruits a Key Account Manager


To develop, and execute strategies for cutting edge organizational competitive advantage, as well as drive optimum customer satisfaction and achieve company sales targets.

Duties & Responsibilities

Essential duties / key job roles and responsibilities include but are not limited to the following :

  • Developing and executing sales strategy for the organization to boost new business revenue and profitability.
  • Manages the Client Engagement Process from bidding to payment.
  • Develop new customer relationships to boost sales pipeline and conversion rates.
  • Contribute to new products / solutions design, development and delivery.
  • Manage the order-to-cash cycle, including PO Collection, Customer Acceptance and Invoicing and Payments.
  • Responsible for bidding processes with support from Sales, Technical and Finance
  • functions.
  • Understand the business, its capabilities and product and service offerings and serves as a missionary to take the service benefits and value propositions to target markets and accounts.
  • The KAM shall define, drive and own the customer satisfaction business requirements towards improving services and its delivery.
  • Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options;
  • resolving internal priorities; recommending go or no-go decisions.

    Expected Output

    Below are key outputs expected of the Key Accounts Manager :

  • Periodic Sales Targets Reports.
  • Key Customer Account Management Report.
  • Account Lifecycle Tracking Report Project and Finance.
  • Prospective Customer Pipelines.
  • Customer Satisfaction Feedback ratings
  • Competitor Analysis Reports.
  • Minimum Education :

    Bachelors’ Degree in Sales, Marketing and Engineering.

    Minimum Working Experience

  • 3 years of recent Sales & Business Development experience, business-to-business sales ideally selling into telecoms OEMs, wireless operators & government.
  • Expert level experience building dynamic & positive customer relationships at senior decision-making levels, as well as front line influencing levels.
  • Should have successfully sold services, business solutions within the telecoms industry.
  • Must have existing relationships in the telecoms, oil and gas industries to leverage the Business.
  • Knowledge, Skills & Attitude

    The following are required of the Key Account Manager :

  • Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
  • Strong competitive drive, negotiation skills, business judgment and the ability to work independently.
  • Strong experience or familiarity within both the local and national markets.
  • A strong appreciation for operating environments with emphasis of potential risks ad opportunities.
  • Accountability for profitable results, goals and sales targets.
  • An appreciation of customer expectations with a customer-oriented approach to results.
  • Excellent verbal and written communication, presentation and a high degree of professionalism with both large and small groups.
  • Willing to participate in developing the on-going strategy of the company.
  • Must be a strong Leader with the ability to manage multiple accounts with a solid understanding of how to prioritize.
  • Team Player with his / her Colleagues and Customer’s best interest in mind at all times.
  • Must possess attributes such as integrity, honesty, trustworthiness.
  • Must possess an Always do the right thing’ Attitude.
  • Innovation and Execution are at the core of his / her go to market strategy.
  • Must be capable of selling and leading in a fast-paced environment
  • Working Conditions

  • Extended work hours.
  • May require travel local and international.
  • Working under pressure.
  • Physical Requirements

    Satisfactory physical / health status, following medical examination

    You can send your CVs to tine.dieylani

    Closing date : 31 January 2020

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