Telinno Consulting recruits a Key Account Manager
To develop, and execute strategies for cutting edge organizational competitive advantage, as well as drive optimum customer satisfaction and achieve company sales targets.
Duties & Responsibilities
Essential duties / key job roles and responsibilities include but are not limited to the following :
Developing and executing sales strategy for the organization to boost new business revenue and profitability.
Manages the Client Engagement Process from bidding to payment.
Develop new customer relationships to boost sales pipeline and conversion rates.
Contribute to new products / solutions design, development and delivery.
Manage the order-to-cash cycle, including PO Collection, Customer Acceptance and Invoicing and Payments.
Responsible for bidding processes with support from Sales, Technical and Finance
Understand the business, its capabilities and product and service offerings and serves as a missionary to take the service benefits and value propositions to target markets and accounts.
The KAM shall define, drive and own the customer satisfaction business requirements towards improving services and its delivery.
Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options;
resolving internal priorities; recommending go or no-go decisions.
Below are key outputs expected of the Key Accounts Manager :
Periodic Sales Targets Reports.
Key Customer Account Management Report.
Account Lifecycle Tracking Report Project and Finance.
Prospective Customer Pipelines.
Customer Satisfaction Feedback ratings
Competitor Analysis Reports.
Minimum Education :
Bachelors’ Degree in Sales, Marketing and Engineering.
Minimum Working Experience
3 years of recent Sales & Business Development experience, business-to-business sales ideally selling into telecoms OEMs, wireless operators & government.
Expert level experience building dynamic & positive customer relationships at senior decision-making levels, as well as front line influencing levels.
Should have successfully sold services, business solutions within the telecoms industry.
Must have existing relationships in the telecoms, oil and gas industries to leverage the Business.
Knowledge, Skills & Attitude
The following are required of the Key Account Manager :
Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
Strong competitive drive, negotiation skills, business judgment and the ability to work independently.
Strong experience or familiarity within both the local and national markets.
A strong appreciation for operating environments with emphasis of potential risks ad opportunities.
Accountability for profitable results, goals and sales targets.
An appreciation of customer expectations with a customer-oriented approach to results.
Excellent verbal and written communication, presentation and a high degree of professionalism with both large and small groups.
Willing to participate in developing the on-going strategy of the company.
Must be a strong Leader with the ability to manage multiple accounts with a solid understanding of how to prioritize.
Team Player with his / her Colleagues and Customer’s best interest in mind at all times.
Must possess attributes such as integrity, honesty, trustworthiness.
Must possess an Always do the right thing’ Attitude.
Innovation and Execution are at the core of his / her go to market strategy.
Must be capable of selling and leading in a fast-paced environment
Extended work hours.
May require travel local and international.
Working under pressure.
Satisfactory physical / health status, following medical examination
You can send your CVs to tine.dieylani telinno-consulting.com
Closing date : 31 January 2020